ILM Coaching and Mentoring

What is workplace coaching?

There are a number of definitions of what coaching is. However, there is widespread agreement on the following descriptions:

Coaching is the art of facilitating another person’s learning, development and performance. Through coaching, people are able to find their own solutions, develop their own skills and change their own behaviours and attitudes.

Coaching is an ongoing process designed to help employees gain greater competence and overcome barriers to improving performance.

Coaching is appropriate when the person has the ability and knowledge but performance is not maximised.

Coaching involves a change of behaviour and attitude.

Coaching can help maximise performance and deliver “Performance Management.”

Coaching enables others to achieve goals by using their own inner resources.

Coaching differs from training, mentoring and counselling:

“Coaching is unlocking a person’s potential to maximise their own performance.”
Reference: Coaching for Performance: Sir John Whitmore

Why study with us?

Team Bath Training and Development is a team of elite practitioners and educators focused on delivering unique educational experiences in a world-leading training environment to further your ambitions and support your educational and career journey.

Jemma Plummer and Chris Burling are both qualified workplace coaches and have a huge passion for people’s own development.

All workshops are jointly delivered along with guest speakers and sharing their expertise.

Available courses


“I can’t stress enough how much coaching has changed my life – all thanks go to Jemma, she has been so positive and inspirational.”

“Really enjoyed the coaching and made me think about the way I present myself and career focus.”

“It was great to talk to someone as an outsider from the situation.”

Meet our coaches and mentors

Click here to read biographies of coaches and mentors who deliver the ILM course.

More information

Want to find out more about our ILM Coaching & Mentoring Courses? Click on the links above or email Jemma Plummer –

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