Contact us
Sports Training Village reception: 01225 386339
General enquiries/customer feedback (including booking information)*: team-bath@bath.ac.uk
Membership enquiries: teambath-memberships@bath.ac.uk or 01225 383597
Report a lost item: 01225 384418
Physio & Sports Science Centre: physio@teambath.com
Media & marketing: Click here for further details.
Team Bath store: teambathstore@bath.ac.uk
Team Bath Ticketline: 0844 888 4412
Events: events@teambath.com
Other University of Bath departments: Click here for further details.
*At Team Bath we will always endeavour to answer your emails promptly but please note that this generic enquiry e-mail address (which is a group address) is not monitored overnight (from 17.00-09.00) nor at weekends or on Bank Holidays and sometimes our teams across the Sports Training Village may be experiencing a high volume of e-mails and calls and may not be able to answer your enquiry, once forwarded to them, for up to 48 hours.
If your enquiry to this generic e-mail box, relates to next-day bookings, please call our Reception team who may be able to assist you via 01225 386339. If your enquiry relates to your Team Bath Membership or problems with your Team Bath membership sign-in please contact that team direct via teambath-memberships@bath.ac.uk or 01225 383597. If you have a sport-specific enquiry, please visit our sport by sport pages for the contact details of the relevant admin or coaching teams.
Customer feedback and complaints
We are always looking to improve our service and offering. If you have any feedback you would like to make – whether a compliment, complaint or suggestion – on areas such as customer service, cleanliness, pricing, maintenance and more, please click here to fill in an online form.
Postal address
Sports Training Village, University of Bath, Claverton Down, Bath, BA2 7AY.
University admissions
If you have any queries regarding studying at the University of Bath or courses available then please contact them directly – click here for more information.