Non-attendance fees

Our facilities at the Team Bath Sports Training Village are always under pressure of demand and we’re trying to improve their availability by avoiding instances of customers booking and then not attending but also not cancelling their booking so someone else can take up the available slot. This applies particularly to the swimming pool and indoor tennis courts which are very popular.

Non-attendance fees are now applicable to Team Bath members or Student Sports Pass holders who fail to turn up to the following activities without cancelling their booking at least one hour in advance:

Activity Non-attendance fee
Fitness class £3.00
Swimfit session £3.00
Tennis (indoor court) £10.00

To cancel your booking, log into your account at and click on Manage Bookings.

Pay as you go customers will be charged in full for their booking and no refunds are available.

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